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RMA Form


RMA Form.pdf

It is our mission at RaceMe Tuners, to provide you with the best service possible.  To do this, we need to keep information as accurate as we can.  In a case where your problem can not be solved via phone or email, and we instruct you to send the product back to us, please print off the RMA form on this page.  The form includes all of the information we will need from you to efficiently process your repair. Please fill out clearly and completely.  We will provide you with an RMA number over the phone that you will include on the form as well as on the outside of the box.  All Returns must also include a copy of the original invoice from when the tuner was purchased.  If you do not have a copy, contact the company where you purchased it and request a reprint.   Returned products without an RMA number will be frowned upon and may take longer to process.  Returned products should include all cords and modules to help us better determine the problem.  Our turn around time for repairs is one to usually one to two days.  Once repaired, we will determine if the product qualifies for warranty repair or not.  If it doesn't, we will contact you with information on repair costs.  Once we receive payment (if not covered by warranty), we will send back to you promptly. Shipping to and from us is the responsibility of the customer.


RaceME Tuners Will NOT ACCEPT Any Shipments From FedEx

DO NOT SHIP FEDEX

 

Please contact RaceME Tuners Inc. for more information on our RMA Policy

1-844-572-2363 or 1-306-842-7223